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Terms & Conditions

The Brothers Supper Terms & Conditions 2026

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1. Definitions and Interpretation

1.1 In these Terms and Conditions the following definitions apply:

• Business Day means any day except a Saturday, Sunday or bank holiday in

England and Wales.

• Client means the person, company or organisation whose details are set out in

the Quote and/or Contract.

• Company means The Brothers Supper Ltd.

• Contract means the agreement between the Company and the Client for the

supply of Services, incorporating these Terms and Conditions.

• Data Protection Laws means the UK GDPR, the Data Protection Act 2018 and

any applicable laws replacing or supplementing them.

• Deposit means 20% of the quoted Price unless otherwise agreed in writing.

• Damage Deposit means a refundable security deposit payable by the Client

where required by the Company in relation to equipment, tableware, furniture or

hired items.

• Force Majeure means flood, fire, accident, adverse weather, transport

disruption, supplier failure, government restrictions or any event beyond

reasonable control preventing performance.

• Price means the total amount payable by the Client as set out in the Quote,

including VAT unless otherwise stated.

• Quote means the written quotation issued by the Company and valid for

acceptance for 7 days.

• Services means the supply of catering, bar services, food, drink, staffing,

equipment and related event services as agreed in the Contract.

• Venue means the event location as stated in the Contract.

1.2 These Terms and Conditions apply to and form part of the Contract and override any

previous terms unless agreed in writing.

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2. Price, Tastings and Deposits

2.1 The Client shall pay all applicable VAT on receipt of a valid VAT invoice.

2.2 For contracts catering for a minimum of 50 guests, the Client may request a tasting,

subject to a charge of £50 per person or the quoted price per head if higher.

Attendance at a tasting is intended to assist menu selection and planning. Any

concerns regarding food quality will be assessed against the agreed final menu and

service delivery.

2.3 Once the Deposit has been paid, the Company will allow a maximum reduction of

adult guest numbers of up to 20% for the purposes of final balance calculation.

2.4 Bar services require a minimum spend of £10 per person or £1,000 excluding VAT,

payable as a deposit unless otherwise agreed in writing.

2.5 External alcohol is not permitted unless agreed in writing by the Company. Where

external alcohol is brought to the event by the Client or guests without prior written

agreement:

• the bar deposit becomes non-refundable; and

• the Company reserves the right to suspend or close bar services without refund.

T&C’s correct as of Jan 2026

2.6 Where a tasting has taken place, the Deposit must be paid within three (3)

Business Days of the tasting date. Failure to pay within this timeframe may result in the

event date being released without further notice.

2.7 Where applicable, any Damage Deposit must be paid in full no later than the final

balance payment date.

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3. Payment Terms

3.1 The Deposit plus VAT is payable by bank transfer on acceptance of the Contract.

The Deposit is non-refundable except as expressly stated in clause 11.

3.2 The balance of the Price must be paid no later than 45 days prior to the event date

unless otherwise agreed in writing.

3.3 Time for payment is of the essence. Where any sums are overdue, the Company

may:

• charge interest at 5% above the Bank of England base rate, calculated daily;

• suspend preparation or Services;

• treat non-payment as cancellation by the Client.

3.4 Administration Fees

The Company reserves the right to charge:

3.4.1 £100 plus VAT where required final event information is not provided by the

deadline in clause 4.

3.4.2 £50 plus VAT per amendment for changes made after the final deadline.

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4. Information, Timings and Event Management

4.1 The Client must provide all final event information no later than 45 days prior to the

event date, including:

• final guest numbers

• menu selections

• guest meal choices

• dietary requirements

• allergen requirements

• seating plans

• timings

• event logistics

4.2 Where food choices or seating plans are not received by the 45-day deadline, the

Company reserves the right to charge an additional administration fee of £100 plus

VAT.

4.3 Any amendments after the 45-day deadline shall incur a fee of £50 plus VAT per

amendment.

For the purpose of this clause, amendments include but are not limited to:

• menu changes

• guest meal allocation changes

• revised seating plans

• dietary amendments

• event timing changes

• staffing changes

• logistical changes

T&C’s correct as of Jan 2026

4.4 Any guests not confirmed by the deadline may be catered for with a standard nonallergen

meal option at the Company’s discretion. The Company accepts no liability for

dietary issues where information was not provided on time.

4.5 All service times, staffing schedules and bar hours are agreed in advance. The

Company is under no obligation to extend service beyond the agreed contracted times.

4.6 Changes to timings on the day of the event do not oblige the Company to amend

staffing, food preparation or service timings.

4.7 Guests arriving early are not the responsibility of the Company and no early service

is guaranteed.

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5. Performance and Client Obligations

5.1 Services shall be deemed completed once delivered in accordance with the

Contract.

5.2 The Company shall not be liable for delay or failure caused by:

• the Client’s failure to provide accurate or timely information;

• the Venue being inaccessible or unprepared;

• Force Majeure.

5.3 The Company reserves the right to refuse service to any guest who is abusive,

threatening, intoxicated or behaves inappropriately towards staff.

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6. Food Safety and Leftover Food

6.1 Responsibility for food safety passes to the Client once food has been served.

6.2 The Company accepts no responsibility for leftover food.

6.3 The Company is under no obligation to package, store or retain uneaten food.

6.4 Where the Client chooses to retain leftover food, this is entirely at the Client’s own

risk.

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7. Linen, Equipment and Damage

7.1 Where linen, equipment or hired items are supplied by the Company, the Client is

responsible for any damage, excessive soiling, or loss.

7.2 Replacement charges apply including but not limited to:

• £3.50 per napkin

• £45 per tablecloth

7.3 Additional replacement or repair charges may apply for damaged or missing

equipment, including but not limited to crockery, glassware, cutlery, serving equipment

and furniture.

7.4 All such charges will be invoiced post-event and payable within 7 days.

7.5 Damage Deposit

For events where the Company supplies equipment, tableware, glassware, crockery,

cutlery, furniture or other hired items, the Company reserves the right to require a

refundable Damage Deposit prior to the event. The amount of the Damage Deposit will

be confirmed in writing as part of the Contract.

7.6 Use of Damage Deposit

The Company may deduct from the Damage Deposit any reasonable costs arising from

loss, breakage, damage, excessive cleaning or replacement of equipment supplied for

the event.

T&C’s correct as of Jan 2026

7.7 Additional Charges

Where the cost of repair, replacement or cleaning exceeds the amount of the Damage

Deposit, the Client shall remain liable for the outstanding balance.

7.8 Return of Damage Deposit

Any remaining balance of the Damage Deposit, after deductions where applicable,

shall be returned within 14 Business Days of the event.

7.9 Fair Wear and Tear

No deductions shall be made for fair wear and tear arising from normal use.

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8. Warranties

8.1 The Client warrants that all information provided is complete, accurate and correct.

8.2 The Client is responsible for notifying the Company of all dietary requirements and

allergens by the deadline in clause 4.

8.3 Whilst the Company takes reasonable precautions, it cannot guarantee a

completely allergen-free environment.

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9. Indemnity and Insurance

9.1 The Client shall indemnify the Company against losses, claims, damages and costs

arising from:

• breach of the Contract;

• damage caused by guests;

• injury caused by guests.

9.2 The Company shall maintain appropriate public liability and employer liability

insurance.

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10. Limitation of Liability

10.1 Subject to applicable law, the Company’s total liability shall not exceed the total

Price paid under the Contract.

10.2 The Company shall not be liable for indirect, consequential or special losses.

10.3 Nothing in these Terms excludes liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• any liability that cannot legally be excluded.

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11. Cancellation and Termination

11.1 If the Company fails to perform the Services for reasons other than those set out in

clause 5.2, the Company shall refund any monies paid by the Client.

11.2 If the Client cancels the event:

• the Deposit remains non-refundable;

• any preparation costs, stock purchased, staffing booked or third-party costs

incurred by the Company may also become payable.

11.3 Where cancellation occurs due to Force Majeure, the Company may, at its

discretion, offer:

• transfer of booking date; or

• partial refund of sums paid after deduction of costs already incurred.

11.4 Termination does not affect accrued rights.

T&C’s correct as of Jan 2026

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12. Variation

12.1 No variation is valid unless agreed in writing by the Company.

12.2 Menu changes require a minimum of 45 days’ notice.

12.3 The Company may substitute menu items due to supplier availability, seasonal

changes or operational necessity.

12.4 The Company shall not be liable for service issues arising from late changes or

incomplete information.

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13. Data Protection

13.1 Both parties shall comply with all applicable Data Protection Laws.

13.2 Personal data will only be used for the purposes of administering and delivering

the Services.

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14. Entire Agreement

14.1 The Contract constitutes the entire agreement between the parties.

14.2 Any previous agreements, discussions or representations are superseded by this

Contract.

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15. Governing Law and Jurisdiction

15.1 These Terms and Conditions shall be governed by the laws of England and Wales.

15.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute

arising under or in connection with this Contract.

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